FAQ

 Cookie Nook Co. – FAQ

Q: Are your macarons gluten-free?
A: Yes! All of our macarons are made with gluten-free ingredients unless otherwise noted.

Q: When do you ship orders?
A: Orders are shipped every Monday to ensure peak freshness.

Q: What’s inside a Classic Collection box?
A: A full dozen (12) macarons in a rotating lineup of delicious flavors.

Q: Can I customize a box or print something on it?
A: Yes! We offer custom printed macaron boxes — perfect for parties, gifts, or branding.

Q: What if my macarons arrive damaged?
A: We pack each box with care using bubble wrap, clamshells, and fragile labels. Still, if your order is severely damaged, send a photo to [your email] within 24 hours and we’ll do our best to make it right.

Q: How should I store my macarons?
A: Refrigerate them upon arrival. For the best taste and texture, let them come to room temp before enjoying.